Book Appointment

Yes. Having your own regular GP is a requirement for this service. Dr Hatch provides focused musculoskeletal, sports and concussion care alongside that GP, rather than becoming your regular GP. Please bring your GP’s name and practice details. A regular GP is the doctor you see for ongoing general medical care, not simply a doctor you have seen once.

Please establish ongoing care with a GP before booking with Back Pain Doctor. If you are already receiving treatment here and no longer have a regular GP, contact the clinic so continuity of your current care can be discussed. Do not delay urgent medical care while arranging a regular GP.

Your regular GP coordinates your broader health needs, general prescriptions and any chronic condition management plan for which you are eligible. Dr Hatch remains responsible for the assessment, treatment and follow-up he provides through this service. Medication changes and review arrangements should be agreed with your treating doctors. Please bring a current list of all prescription and over-the-counter medicines.

You are welcome to bring a support person. Please tell the clinic whom you authorise us to discuss your care with and what information may be shared. Staff can receive concerns from a family member, but sharing your health information requires your permission or another lawful basis.

No. Dr Hatch is a GP with additional training in musculoskeletal medicine, so you can book an appointment directly without a referral. Referrals from your GP, physiotherapist or specialist are always welcome (they provide useful clinical information) but they are not required. You must still have your own regular GP for ongoing general medical care.

A new patient consultation is $400, with a Medicare rebate of $87.10, $312.90 out of pocket. Review and treatment consultations are $280 and short treatment consultations are $150. Appointments are not bulk billed. Every fee, rebate and out-of-pocket figure is listed in full on the fees page before you book, so there is nothing to ring and ask about.

Yes. For WorkCover, DVA or other insurers, you will be asked to pay the fee upfront and claim reimbursement from your insurer directly.

Yes. Patients travel from across Greater Brisbane and regional Queensland, particularly for treatments such as focused shockwave therapy and PRP. Assessment and treatment need to happen in person, but where clinically appropriate we can plan appointment courses to reduce the number of trips, and follow-up reviews can often be done by phone. Mention that you are travelling when you book.

Assessment and treatment require in-person attendance. Hands-on examination and image-guided procedures cannot be done remotely. Phone review appointments are available for follow-up where clinically appropriate.